8 REASONS TO CHOOSE US AS YOUR CASINO PARTY SUPPLIER – There are many reasons why we are the #1 Casino Party Hire Company in Australia.
A really good croupier makes dealing a casino game look easy – even though what they’re actually doing is quite complicated. The best croupiers are the ones who can do all that, carry on a conversation and share a joke all at the same time. That’s why we only employ the best: to ensure you and your guests have a fantastic time.
If you’ve had a look at our extensive customer reviews you’ll probably have noticed that a lot of them single out our staff as being one of the highlights of the night. That’s because they really go above and beyond to provide the best possible experience for you and your guests, right from the moment they arrive.
We’ve got staff that have worked in the private salons and high roller areas of the best casinos, and have travelled the world dealing casino games on luxury cruise ships. Just watching an expert croupier in action can be entertainment in itself. But just having those skills isn’t enough for us: we also insist that our staff are fun, friendly, personable and presentable. They need to be able to connect with and entertain groups of all shapes and sizes. This is why we can say with confidence that, no matter who you’ve got coming to your event, our croupiers will keep them entertained all night.
Some of our competitors, on the other hand, just fill the spots with whoever they can get their hands on – sometimes they’ll get their mates or an untrained temp just to put a body behind the table. We’ve been told about events where some of the dealers didn’t even know the rules of the games they were dealing. The old truism that you get what you pay for certainly applies to fun casino staff!
If you want to transport your guests to the world of the high rollers for a night, then giving them the best tables to play on is a great place to start. We don’t compromise on quality. With many of our tables coming from the gaming floors of Crown and The Star they doesn’t just look a million bucks – in some cases, they’ll have actually had that much and more cross their felt. If these tables could talk…
Of course, tables of this quality aren’t easy to come by. They’re big, they’re heavy and they’re not cheap to buy. But we’ve gone the extra mile to get them and bring them to your event, because we believe in giving you and your guests the best possible experience.
Very few of our competitors bother to go to the same lengths. Many think that a lightweight fold-up trestle table will do. Some try to hide the skinny metal legs with a skirt or curtain, something you just don’t see in a real casino. Others will try to convince you that near enough is good enough, using words like “casino style” or “industry standard” to describe their tables. Here’s a simple test, if you’re ever not sure: ask a provider which casino their tables actually came from. If they can’t give you a straight answer, you’re probably not dealing with the real thing.
Hosting the perfect party is all about striking just the right balance – it’s why we came up with the fun casino tournament. Everyone gets the opportunity to play multiple times at the table, with the goal of reaching the grand final playoff, and nobody ever goes broke!
Our fun casino tournaments create a sense of excitement and friendly competition among your guests, giving them a talking point, but also leaving them free to chat, grab a drink and socialise too. It’s the perfect balance. It also means you can cater to larger groups with fewer tables, because with a new game starting every 10-15 minutes there’s always turnover on the tables. Everyone gets to play, without anyone monopolising the tables. Best of all, your guests can always play another game: nobody ever goes broke in our fun casinos!
And while our competitors have copied a number of things from us over the years (what’s that saying about the sincerest form of flattery?), very few of them bother to run a tournament or give the event some structure: they think just setting up the tables will be enough. We include customised fun money, the winner’s trophy and the tournament at no extra cost because, frankly, we know it delivers better results! The tournament format is also very flexible, allowing us to adapt for fundraising or auction style events.
Over the past 10 years we’ve done more than 2,700 events and we’ve turned up to them all. From time to time we’ve had van crashes, breakdowns and punctures, or multiple staff call in sick on the night, and we’ve still delivered the event for our valued customers. So quite simply when you book Blackjack Nights, you can have absolute confidence that we’ll be there to deliver on the night and show your guests a great time.
We know what you’re thinking: “What’s so special about that? Why would I expect anything different? Surely every company can manage to at least turn up!” The truth is that not everyone in our industry can lay claim to our levels of reliability… On multiple occasions we’ve been called at the last minute to do an event that another company has pulled out of for some reason or another. Some of our customers have shared stories with us about previous events they’ve tried to run with casino companies that never turned up, turned up several hours late, or turned up with completely different equipment to what was quoted. Over-promising and under-delivering is, unfortunately, a reality for some providers.
The last thing you want on the night of your event is to be stressing about whether your entertainment is even going to turn up. It’s why we’ve got such a huge commitment to reliability, and the track record of backing it up. Our commitment to reliability in particular has made us preferred suppliers to many of the top event managers, booking agents and venues in the country. These people are the experts: they’ve seen what most of the fun casino companies have to offer, and they choose our services every time.
When you’re booking an event, you want confidence that you and your guests are going to have a fantastic time. With us, you can relax on that count. We routinely ask our customers to submit feedback on our events to a third-party website that we can’t edit. Here’s the site, where you can read over 275 reviews from past customers with an average rating of 4.9/5, all in their own words We think you’ll find it confidence-building. 🙂 You’ll also find video testimonials from actual customers on the front page of our website.
Quite simply, we get praise from customers on a regular basis for how great our staff are, how good our equipment is, and how easy we make the organisation process. We don’t rely on one or two good reviews from years ago either – you’ll notice our reviews page is regularly updated, and we’ve maintained the same high standard year on year in the eyes of our other customers. You can also read our blog about great customer service. If you’re looking at other companies and they best they can muster is just a couple of text endorsements, it might be time to start wondering why…
It’s smart for you to shop around, and price is obviously going to be a factor in making your decision. We understand this – indeed, we encourage you to explore your options. Even though you might find some slightly cheaper imitators, when you consider the whole package we’re confident you’ll find we offer the best value for money. After all, it’s seldom realistic to expect the same levels of service and passion from someone that’s charging half as much!
We do our best to keep our prices as competitive as possible, so look carefully at what each company is offering. If they’re offering a lower price, does it also come with cheap looking tables, inexperienced staff, poor communication or less support? Compare them to what we offer for your party (often for not much more!) and we think you’ll find we offer the best bang for your buck.
We’ve never actually needed to claim on our $20 million public liability insurance policy. But we maintain it anyway, to ensure our customers have peace of mind. If you’re looking at other companies as well, make sure they’re covered – any who aren’t are cutting costs at your expense.
What greater peace of mind can there be? Not only do we promise you more than most other companies on the market, as outlined above, but we also back our promises with a 100% money back guarantee.